Frequently Asked Questions

How much does it cost to use MyPizza.com?

Our service is completely FREE of charge for any registered user. You simply login, create your order and pay the restaurant's usual takeout or delivery prices. MyPizza.com does not charge any additional fees.

How does MyPizza.com work?

When you place an order through our website, our software automatically sends your order to the local pizza restaurant via fax within seconds. A confirmation email is then sent to you once we verify that the restaurant has received your order. After order confirmation your meal is prepared for pick-up or delivery to you. It's that simple!

Why should I use MyPizza.com compared to ordering over the telephone?

Online ordering provides several advantages over telephone based ordering. For example, you will not receive a busy signal, you will not be put on hold, and your order will be submitted to the restaurant in printed format to avoid miscommunication. MyPizza.com also has additional features such as creating your personal profile - so you only need to enter your delivery instructions once and you can have them automatically available for future orders.

How do I know that my order has gone through to the pizza restaurant?

Once you submit your order and finalize the checkout process our system will notify you that your order has been sent to the pizza restaurant. You will then receive an email confirmation with your order details and a message that the restaurant has confirmed your order. If you have any questions or concerns you may also call the restaurant directly.

How do I change or cancel my order which I have already submitted?

If you would like to cancel or change your order simply call the restaurant on the telephone number which is available in their listing and also available in your confirmation email. You may also contact MyPizza.com at order@mypizza.com.

I forgot my password, how can I reset it?

Please feel free to request a reset of your password in the login page of our website. If you are having other troubles you may reach us at order@mypizza.com.

Do I need to provide a credit card or debit card number in order to use the service?

No. We do accept credit card payments, but most of our restaurants also accept cash upon delivery. The choice is yours!

Can I order from MyPizza.com without having to register?

You do not have to register to place an order. If you'd like to create an account, you can do so. It makes it easier for you to place future orders as your delivery information will be saved.